Spoolscript
Spoolscript Terms of Use
These terms cover using Spoolscript, made by Odd Pebble Studio, and buying hour packs in it.
Free minutes and hour packs
- Every calendar month (UTC) includes 5 free minutes of transcription, for files up to 5 minutes long. Unused free minutes do not roll over. Free minutes are offered as capacity allows: on an unusually busy day Spoolscript may ask you to try again tomorrow. Pack hours are not affected.
- An hour pack is a one-time purchase of 5, 20 or 60 hours of transcription. It is not a subscription and nothing renews. Hours do not expire while the service is offered. Free minutes are used first, and time is taken only for transcripts that finish.
- Once you have bought any pack, files can be up to 5 hours long.
- Payment is taken by Stripe when you confirm the purchase. Hours belong to the email address you signed in with. If a payment is refunded, the hours left in that pack are removed. Write to us about refunds.
Your account
You sign in with a link sent to your email address. Signing in on another browser signs out the one you used before. Keep access to your email address: it is how you get back to your hours.
Your recordings
You keep all rights to your recordings and transcripts. You let us process them only to make your transcript, as the privacy policy describes. You are responsible for having the right to record and transcribe what you upload, including the consent of the people you record where the law requires it.
Accuracy
Transcripts are made by speech recognition and can contain mistakes, including in who said what. Check anything important against the audio before you rely on it.
Fair use
Do not use Spoolscript to process content you have no right to, to break the law, or to overload or reverse-engineer our service. We may suspend an account that does.
Changes
We may update these terms. The date at the top shows the current version.