Spoolscript
Spoolscript Privacy Policy
Your audio leaves your computer to be transcribed, and a transcript comes back. This page says exactly what goes where, who handles it and for how long.
Who we are
Spoolscript is made by Odd Pebble Studio. Write to support@oddpebblestudio.com with any question about your data.
No tracking
This site sets no cookies, shows no ads and uses no analytics or tracking scripts. Your browser keeps your sign-in and the speaker names you type in its own storage for this site. Speaker names never leave your browser.
Signing in
You sign in with an email address. We keep a keyed hash of your email address, never the address. Your address goes to our email provider (Resend) once, to send the sign-in link. Sign-in codes, and the keyed hash of the network address they were requested from, are deleted within a day.
Audio you send for transcription
When you transcribe a recording, the file is uploaded over an encrypted connection to our server (Cloudflare) and passed to our speech-recognition provider (AssemblyAI), which processes it on our behalf only to produce the transcript. As soon as the transcript is ready, we ask AssemblyAI to delete the audio and the transcript from its systems. Our server deletes the audio at that same moment, or when the transcription fails. If a transcription never finishes, the audio is deleted within 24 hours of the upload at the latest.
Transcripts
Our server keeps each transcript and its title so you can open it again. It is deleted 30 days after it was made, or at once when you delete it or delete your account. We never read, sell or share transcripts.
Payments
Hour packs are paid through Stripe, which handles your card and sends your receipt. We never see card details. We keep a record of each pack: its payment reference, its size and the time left in it. That record is kept if you delete your account, linked only to the keyed hash of your email address, so the hours you paid for come back when you sign in again with the same address.
What else our server stores
- How many minutes you transcribed this month and today, so the free allowance can be applied.
- A keyed hash of the network address an account is created from, so we can limit how many accounts one network makes. We do not keep the address itself.
Recording other people
Laws on recording conversations differ by place. Ask people before you record them.
Deleting your data
In Spoolscript, open Your account and choose Delete my account. This deletes your transcripts and your account on our server at once. Paid hours stay, as described under Payments. To delete your data without signing in, write to us.
Children
Spoolscript is not directed at children under 13.
Changes
If this policy changes, the date at the top changes with it.